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Which of the following is an example of tacit knowledge? a.Performing surgery b.A produc

Which of the following is an example of tacit knowledge?

a.Performing surgery

b.A product manual

c.HR policies

d.Writing an e-mail

 

 

 

22.Which of the following strategies has the lowest interdependence on knowledge management?

a.Global standardization strategy

b.Transnational strategy

c.Localization strategy

d.Home replication strategy

 

 

 

23.In which of the following strategies is knowledge mostly developed and retained at the center and key locations?

a.Global standardization strategy

b.Transnational strategy

c.Localization strategy

d.Home replication strategy

 

 

 

24.Which of the following statements with respect to differences in knowledge management among the four types of MNEs is true?

a.Interdependence on knowledge management in moderate in a transnational strategy.

b.The role of foreign subsidiaries in a localization strategy is to adapt and leverage parent company competencies.

c.There is extensive flow of knowledge and people in multiple directions in a transnational strategy.

d.Knowledge is developed and retained within each subsidiary in a home replication strategy.

 

 

 

25.Which of the following may be a hindrance to successful knowledge management?

a.Bonuses to measurable knowledge outflows and inflows

b.Investment in codifying tacit knowledge

c.Facilitation of informal social capital

d.Use of single-subsidiary-based incentives

 

 

 

26.Which element of knowledge management faces the common problem of “Not invented here” syndrome?

a.Knowledge inflow

b.Knowledge transmission

c.Knowledge acquisition

d.Knowledge outflow

 

 

 

27.Which element of knowledge management faces the common problem of employee turnover?

a.Knowledge inflow

b.Knowledge transmission

c.Knowledge outflow

d.Knowledge retention

 

 

 

28.Which element of knowledge management faces the common problem of absorptive capacity?

a.Knowledge inflow

b.Knowledge transmission

c.Knowledge outflow

d.Knowledge retention

 

 

 

29.Knowledge outflow, one of the knowledge management elements, faces the common problem of _____.

a.inappropriate channels

b.absorptive capacity

c.“How does it help me?” syndrome

d.“Not invented here” syndrome

 

 

 

30.Knowledge acquisition, one of the knowledge management elements, faces the common problem of _____.

a.“How does it help me? ” syndrome

b.failure to share and integrate external knowledge

c.“Not invented here ” syndrome

d.absorptive capacity

 

 

 

31.____ is the informal interpersonal relationships among managers of different units that may greatly facilitate intersubsidiary cooperation among various units.

a.Social capital

b.Absorptive capacity

c.Micro-macro link

d.Subsidiary initiative

 

 

 

32.____ is the ability to recognize the value of new information, assimilate it, and apply it.

a.Social capital

b.Micro-macro link

c.Absorptive capacity

d.Global mandate

 

 

 

33.____ is the informal benefits individuals and organizations derive from their networks.

a.Social capital

b.Micro-macro link

c.Absorptive capacity

d.Global mandate

 

 

 

34.In the context of the customer-focused dimension of a global matrix, the _____ structure supplies customers in a coordinated and consistent way across various countries.

a.solutions-based

b.open innovation

c.global account

d.social capital

 

 

 

35.In the context of the customer-focused dimension of a global matrix, the _____ structure allows a provider to sell whatever combination of goods and services that customers prefer, including rivals’ offerings.

a.open innovation

b.solutions-based

c.global account

d.social capital

Dec 08 2019 View more View Less

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