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Which of the following are reasons why productivity of knowledge workers is more difficult

    
Which of the following are reasons why productivity of knowledge workers is more difficult to measure than productivity of industrial workers?

I.     The quality of a knowledge worker’s output cannot be determined immediately.
II.     The output of a knowledge worker often contributes only indirectly to the achievement of the end-result.
III.    Upgraded skills of knowledge workers due to rapid technological advances make output measurement difficult.
IV.   Knowledge workers often assist other organizational units and this contribution is difficult to measure.

(a)Both (I) and (II) above
(b)Both (III) and (IV) above
(c)(I), (II) and (IV) above
(d)(II), (III) and (IV) above
(e)All (I), (II), (III) and (IV) above.

Nov 30 2017 View more View Less

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