a. 1. What are the two major trends influencing office layout?
2. What layout variables would you consider particularly important in an office layout where computer programs are written?
3. What layout innovations have you noticed recently in retail establishments?
4. What are the variables that a manager can manipulate in a retail layout?
b. 1. Visit a local supermarket and sketch its layout. What are your observations regarding departments and their locations?
2. What is random stocking?
3. What information is necessary for random stocking to work?
4. Explain the concept of cross-docking.
5. What is a heuristic? Name several that can be used in assembly line balancing.
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