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There are three major forms of divisional structures: product division, geographic divisio

There are three major forms of divisional structures: product division, geographic divisio

 There are three major forms of divisional structures: product division, geographic division and customer division. Which of the following statements is not true about Customer Division or Departmentation?

(a)   It is set up to service particular types of clients or customers
(b)   It can address the special and widely varied needs of customers for clearly defined services
(c)   It is accompanied by the benefits of specialization
(d)   Coordination between sales and other functions becomes easier
(e)   Facilities and manpower, specialized for certain customer groups may be under-employed.

Johnson 04-Dec-2017

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