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The progressive discipline approach is to throw out formal punitive disciplinary policies for dilemmas such as chronic tardiness or a bad attitude in favor of affirming procedures that make employees want to take personal responsibility for their actions and be models for the corporate mission and vision.
22) When disciplinary action without punishment is used, it is especially important that all rules be explicitly stated in writing.
23) The Texas Department of Mental Health saw turnover drop from 48.5 to 31.3 to 18.5 percent in the two years following implementation of progressive disciplinary action.
24) Managers often avoid disciplinary action, even when it is in the company's best interest.
25) One of the best ways for a company to protect itself against suits claiming discrimination or harassment is to ensure that it has proper, written policies barring unfair treatment of its staff, and a system for ensuring that the policies are followed.
26) Taking disciplinary action against a worker in the presence of others may embarrass the individual and actually defeat the purpose of the action.
27) Many supervisors may be too strict early in the disciplinary action process and too lenient later.
28) A grievance can be broadly defined as an employee's dissatisfaction or feeling of personal injustice relating to his or her employment.
29) A grievance procedure is a formal, systematic process that permits employees to express complaints without jeopardizing their jobs.
30) Mediation is the final step in most grievance procedures.
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