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Supply chain management essentially has two major objectives, namely, optimising shareholder value and optimising customer value. Discuss in detail how customer service should be optimised in

 Supply chain management essentially has two major objectives, namely, optimising shareholder value and optimising customer value. Discuss in detail how customer service should be optimised in foodservice units of public hospitals. Take into account the factors you will have to consider to increase customer value, the characteristics of customer service and how to save on costs without compromising on on the main objective of customer satisfaction.

Apr 12 2021 View more View Less

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