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Problems & Essay Questions Write a one or two sentence definition of the system For the following using a list format list the a entities b processes c data stores d the inputs to the

Problems & Essay Questions.



1. Write a one or two sentence definition of the system. For the following, using a list format, list the

a. entities

b. processes

c. data stores

d. the inputs to the system

e. the outputs from the system


Perfect Pizza wants to install a system to record orders for pizza and chicken wings. When regular customers call Perfect Pizza on the phone, they are asked their phone number. When the number is typed into a computer, the name, address, and last order date is automatically brought up on the screen. New customers are requested to provide their address. Once the order is taken, the total, including tax and delivery, is calculated. Then the order is given to the cook. A receipt is printed. Occasionally, special offers (coupons) are printed so the customer can get a discount. Drivers who make deliveries give customers a copy of the receipt and a coupon (if any). Weekly totals are kept for comparison with last year’s performance.





2. (Consulting Opportunity 6.3, To Hatch a Fish, page 161.

a. Summarize the situation and concerns in 2 to 4 sentences.

b. Recommend the action that should be taken.

c. Why should the recommended action be taken?

d. Should more features be added to the hatchery system prototype before giving it to the hatchery managers to experiment with? Why?

e. How important is the rapid development of the prototype? Why?

f. What are the trade-offs involved in adding more features to the prototype versus getting a more basic prototype to the client when it was promised?




Do only2 of the following questions.


3. Consulting Opportunity 5.2, A Rose by Any Other Name…, page 151. Just answer the questions at the end of the Consulting Opportunity.




4. Problem 10, Chapter 4, page 125, 126. Answer all parts of the problem, and for part d, why would you place the question in that location?


A sample question from the draft of the Pohattan Power Company questionnaire reads:


I have been with the company:

20–upwards years

10–15 years upwards

5–10 years upwards

less than a year

Check one that most applies.


a. What kind of a scale is the question’s author using?

b. What errors have been made in the construction of the question, and what might be the possible responses?

c. Rewrite the question to achieve clearer results.

d. Where should the question you’ve written appear on the questionnaire?




5. Consulting Opportunity 3.4, Food for Thought, page 78.

a. Would you recommend a full-blown systems study be done?

b. Why or why not? Address each of the five ways of determining feasibility in your support of your recommendation.





General Comments: Respond specifically and precisely to the requirements and questions, using appropriate business terminology and grammar. If your response does not address the requirements, the number of words do not help your grade. A short partial answer may result in a better grade that a lot of words that do not answer the question.


Grading Process: I grade one question at a time, not one exam at a time. This means that I can be as consistent as possible in the grading of each question.






The definition of the system is what the system does or what it is supposed to do. This is a general statement that helps define the boundary of the system. On small systems, like this one, a single, relatively simple, sentence is usually sufficient.


a. External entities-- sources or destinations of data/information for the defined system. These will be the sources of the inputs or destinations of the outputs.

b. Processes – actions (described with a verb and a noun) on the input or output or intermediate steps (processes) necessary to successfully complete the actions of the system.

c. Data stores – data content needed to process the inputs, outputs and to support intermediate processes.

d. Inputs – to the system, must be from one of the external entities.

e. Outputs – from the system, must be to one of the external entities.








Answer each part of the question specifically.

a. Two sentences are sufficient with appropriate focus. More features or deliver on time.

b. Yes or No?

c. Why – support your recommendation.

d. Actually, more support for your recommendation.

e. Reasons for rapid turnaround of the prototype.

f. What are trade-offs, advantages vs. disadvantages, be specific.



Do only2 of the following questions.




There are four requirements/directives/questions in this Consulting Opportunity. Each one has to be answered specifically.


a. What would you say to Clay Potts to explain the need to analyze the qualitative documents.

b. List the documents you would expect to find in a company that should be reviewed.

c. What would be the steps in your analysis?

d. How do qualitative documents provide additional insight into an organization that you cannot obtain from quantitative documents.




Answer each part of the question and for Part d, why did you place it where you did?

a. Ordinal.

b-c. Rewrite with no gaps nor overlaps in time scale.

d. End, They need to answer the important questions first.





a. No.

b. Specifically address each of the three parts of the feasibility analysis.




6. . As a systems analyst, in the process of implementing a new or revised system, what is the most important activity for you to perform and why?
Answer in a short paragraph of 2 to 5 sentences.


a. One sentence to identify the most important activity.

b. One to four sentences specifically supporting your selection for the most important activity.

Jul 28 2020 View more View Less

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