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Operations Management Questions:Word file attached with Charts:Problem 1:You are the newly appointed

Operations Management Questions:Word file attached with Charts:Problem 1:You are the newly appointed assistant administrator at a local hospital and your first project is to investigate the quality of the patient meals put out by the food-service department. You conducted a 10-day survey by submitting a simple questionnaire to the 400 patients with each meal, asking that they simply check off that the meal was either satisfactory or unsatisfactory. For simplicity in this problem, assume that the response was 1,000 returned questionnaire from the 1,200 meals each day. The results are as follows:a. Construct a p chart based on the questionnaire results, using two standard deviations.b. What comments can you make about the results of the survey?Problem 2:Resistors for electronic circuits are manufactured on a high-speed automated machine. The machine is set up to produce a large run of resistors of 1,000 ohms each.To set up the machine and to create a control chart to be used throughout the run, 15 samples were taken with four resistors in each sample. The sample information with mean and range is listed as follows:Develop an chart and an R chart and plot the values. From the charts, what comments can you make about the process?

 

Jul 24 2020 View more View Less

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