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Odette is talking with one of her employees about his inappropriate behavior on the job. She explains the negative consequences the employee faces unless he changes his behavior. Odette is most likely involved in:
A) an implied contract.
B) employee discipline.
C) due process.
D) whistleblowing.
52) Employee discipline is most frequently handled by:
A) HR staff.
B) supervisors.
C) third parties.
D) team members.
53) In most cases, what role in employee discipline is typically played by HR staff?
A) Establishing conduct committees
B) Terminating problematic employees
C) Settling manager-employee disputes
D) Making punishment recommendations
54) In most cases involving employee discipline:
A) managers have difficulty confronting employees.
B) managers lack sufficient evidence about employee conduct.
C) only a few companies provide managers training on the process.
D) the majority of organizations adhere to a positive discipline process.
55) Ed, the operations manager at Ballston Flooring, has scheduled a meeting with an employee who is habitually late for work. During the meeting, which of the following would be most effective for Ed to do?
A) Ensuring that all communication is downward
B) Establishing a flexible date for behavior changes
C) Starting the meeting with open-ended questions
D) Ending the meeting with positive comments
56) The manager-centered discipline process that involves a series of management interventions to give employees the opportunity to change their behavior is called:
A) just cause discipline.
B) positive discipline.
C) employment-at-will.
D) progressive discipline.
57) The progressive discipline process begins with a:
A) written warning.
B) verbal warning.
C) meeting with HR staff.
D) short-term suspension.
58) Abraham is an employee for Monumental International, a company that uses a four-step progressive discipline procedure. He has been disciplined three times for the same offense. What is likely to happen the next time Abraham commits the same offense?
A) He will receive a written warning.
B) He will be discharged.
C) He will receive a verbal warning.
D) He will be suspended.
59) Discipline that involves employees monitoring their own behavior after collaborative problem solving with the manager is called:
A) due process discipline.
B) positive discipline.
C) employment-at-will.
D) progressive discipline.
60) The primary difference between progressive discipline and positive discipline is that:
A) progressive discipline involves a series of steps and positive discipline does not.
B) the employee works alone in positive discipline and with the manager in progressive.
C) punishment is replaced with counseling by the manager.
D) progressive begins with suspension, whereas positive begins with counseling.
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