It is inappropriate and also illegal to use discipline to correct poor performance when an employee has a physical or mental disability.
137) Insubordination is allowable according to the courts when illegal activities or worker safety are a concern.
138) It is not uncommon for a supervisor to miss an employee's alcoholism because it is masked by other performance issues, such as poor attendance or poor job performance.
139) ________ is either refusal to obey a direct order from a supervisor or verbal abuse of a supervisor.
140) Managing difficult employees is an important part of the discipline process. Identify three common employee problems that managers must deal with and the questions or issues managers should consider with each.
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