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In most cases, what role in employee discipline is typically played by HR staff

In most cases, what role in employee discipline is typically played by HR staff?

A) Establishing conduct committees

B) Terminating problematic employees

C) Settling manager-employee disputes

D) Making punishment recommendations

93) In most cases involving employee discipline:

A) managers have difficulty confronting employees.

B) managers lack sufficient evidence about employee conduct.

C) only a few companies provide managers training on the process.

D) the majority of organizations adhere to a positive discipline process.

94) Ed, the operations manager at Ballston Flooring, has scheduled a meeting with an employee who is habitually late for work. During the meeting, which of the following would be most effective for Ed to do?

A) Ensuring that all communication is downward

B) Establishing a flexible date for behavior changes

C) Starting the meeting with open-ended questions

D) Ending the meeting with positive comments

95) The manager-centered discipline process that involves a series of management interventions to give employees the opportunity to change their behavior is called:

A) just cause discipline.

B) positive discipline.

C) employment-at-will.

D) progressive discipline.

96) The progressive discipline process begins with a:

A) written warning.

B) verbal warning.

C) meeting with HR staff.

D) short-term suspension.

97) Abraham is an employee for Monumental International, a company that uses a four-step progressive discipline procedure. He has been disciplined three times for the same offense. What is likely to happen the next time Abraham commits the same offense?

A) He will receive a written warning.

B) He will be discharged.

C) He will receive a verbal warning.

D) He will be suspended.

98) Discipline that involves employees monitoring their own behavior after collaborative problem solving with the manager is called:

A) due process discipline.

B) positive discipline.

C) employment-at-will.

D) progressive discipline.

99) The primary difference between progressive discipline and positive discipline is that:

A) progressive discipline involves a series of steps and positive discipline does not.

B) the employee works alone in positive discipline and with the manager in progressive.

C) punishment is replaced with counseling by the manager.

D) progressive begins with suspension, whereas positive begins with counseling.

100) Which of the following is a serious violation that would most likely lead to a shortening of the discipline process?

A) Bonnie is about fifteen minutes late to work every day.

B) Mac is enrolled in night classes and regularly falls asleep at his desk during work hours.

C) Bryce takes small items, such as calculators and printer cartridges, home for his personal use.

D) Rihanna is caught about once a week smoking in the storage closet in a no-smoking building.

101) In positive discipline, if the initial solution doesn't work, the second step is:

A) giving the employee decision-making time-off.

B) providing counseling to the employee.

C) putting a new solution in writing.

D) creating a new verbal solution.

Dec 12 2019 View more View Less

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