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From the viewpoint of staff personnel, the major reason(s) for line-staff conflict is/a

From the viewpoint of staff personnel, the major reason(s) for line-staff conflict is/a

 From the viewpoint of staff personnel, the major reason(s) for line-staff conflict is/are that line personnel

I.     Do not make proper use of staff personnel.
II.     Resist new ideas.
III.    Do not give staff personnel enough authority.
IV.   Lack a first-hand experience of operations.

(a) Only (I) above
(b) Only (II) above
(c) Both (III) and (IV) above
(d) (I), (II) and (III) above
(e) All (I), (II), (III) and (IV) above.

Johnson 11-Dec-2017

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