For becoming a successful interpersonal communicator for efficient and effective

For becoming a successful interpersonal communicator for efficient and effective

For becoming a successful interpersonal communicator for efficient and effective management, a manager must be able to grasp all of the following except

[A]How interpersonal communication works

[B]The importance of verbal versus non-verbal interpersonal communication

[C]How to get the most out of the grapevine

[D]The relationship between feedback and interpersonal communication