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Describe three recent situations that you were directly affected by poor product or service quality.

Describe three recent situations that you were directly affected by poor product or service quality. (Question 2, page 227)
This question should be easy for everyone, we all have disappointments in the functionality of some of the items we purchases such as a used car that stops running on the way home from the dealer, the garment that fades the first time it hits the washer, etc.

 

 

May 21 2020 View more View Less

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