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A person who had applied for the post of a service representative, is asked to handle a

A person who had applied for the post of a service representative, is asked to handle a

 

A person who had applied for the post of a service representative, is asked to handle a simulated situation involving a complaining customer, by the company. Which of the following selection devices is being made use of?

(a) Application Blank                                                                                

(b) Intelligence Test                          (c) Personality Test

(d) Work Sampling Test                      (e) Knowledge Test.

 

Johnson 21-Dec-2017

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