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What is the nature of organizational change? • Change leaders are change agents who take...

What is the nature of organizational change?

• Change leaders are change agents who take initiative to change the behavior of people and organizational systems.

• Organizational change can proceed with a top-down emphasis, with a bottom-up emphasis, or a combination of both.

 • Incremental change makes continuing adjustments to existing ways and practices; transformational change makes radical changes in organizational directions.

• Lewin’s three phases of planned change are unfreezing— preparing a system for change; changing—making a change; and refreezing— stabilizing the system.

 • Change agents should understand the force-coercion, rational persuasion, and shared power change strategies.

• People resist change for a variety of reasons, including fear of the unknown and force of habit.

• Good change agents deal with resistance in a variety of ways, including education, participation, support, and facilitation. For Discussion Can the refreezing stage of planned change ever be satisfi ed in today’s dynamic environments?

Jul 17 2020 View more View Less

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