Two years ago, your best friend Scott Adams started a home business selling custom-made chairs and tables. His original designs quickly became popular, and he began selling in large quantities. To take advantage of the upcoming holiday season, Scott decided to begin selling over the Internet. He contacted a Web page designer and is now ready to go live with the site. Although he is familiar with the gist of Internet retailing, Scott is concerned about the possibility of fraud involving false online purchases where perpetrators impersonate customers and place orders. Knowing about your background in fraud, he asks you how to prevent and detect fraud in his new venture.
Identify the steps Scott should take to prevent and/ or detect each scheme.
Unpretentious fraudsters use customer data to commit fraud in an e-commerce business.
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