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1) If the person who wait for others to initiate the negotiation process before they reveal their feelings and ideas, the person is implementing which type of negotiation style? *
a)The self-bargaining negotiation style.
b)The self-protecting negotiation style.
c)The self-actualizing negotiation style.
d) None of the above
2) From the following which is not referring to concept of repairing a relationship? *
a)Molly was not able to attend her late grandfather’s funeral and failed to deliver her grandmother a condolence flower bouquet. Ever since Molly is trying to win her grandmother heart back.
b)Jonathan owns a workshop and he just hire a new mechanic to help his developing business. A customer was unsatisfied with one of the mechanic service and files a complaint. Jonathan recalls the customer car and repairs it on his own.
c)Hana and Hani is biological twin. Hana is a cheerful person and talks a lot. But Hani is the opposite and very brilliant in her study. Hana always wanted to compete but Hani competes in silent.
d) During Eid season, Sabrina is a home baker and she Sabrina is very busy preparing the biscuit orders from customers. Often Sabrina could not spend time with her children. Therefore, Sabrina will make sure that before Eid comes, each of her children will go for shopping and giving money packet as a gift.
3) When a negotiator is facing a more powerful party, he or she should consider using which tactic among of the following? *
a)Protect him or herself
b)Correct the imbalance
c)Cultivate their BATNA
d)All of the above
4) Misrepresenting one’s BATNA can be constructed as fraud *
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