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Instruction: Read the situation and complete the task. Situation In the recent company meeting, the management has agreed to enhance the staff lounge to include a pantry or kitchenette to help staff

Instruction: Read the situation and complete the task. Situation In the recent company meeting, the management has agreed to enhance the staff lounge to include a pantry or kitchenette to help staff relax and recharge. You are responsible for ordering the required items to furnish the new kitchenette. You have ordered a coffee machine, a microwave oven, a single door fridge and a dining table with 4 chairs from Star Electrical & Furniture Company. The ordered items arrived on time; however, the coffee machine was not included in the delivery. Instead, there was an electric kettle that you did not order. In addition, the microwave oven was not the brand you ordered. Moreover, the dining table and chairs came unassembled which was not as advertised. You are upset as you and your colleague spent a long time assembling the furniture. Star Electrical and Furniture has been contacted and they have assured you that prompt action will be taken. However, no action has been taken to date. Task Write a complaint email within 200-250 words to Star Electrical & Furniture Company. Your email should: 1. have a concise subject. 2. state the problems in detail. 3. state the actions needed to be taken by Star Electrical & Furniture Company. 4. reflect professional tone. Marks will be deducted for lifting directly from the question.

Apr 14 2021 View more View Less

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