Human resource practices can build capability:
a) through the reinforcement of appropriate roles
b) through employee differentiation
c) through equal pay practices
d) through group responses to inappropriate behaviors
57. The universalistic approach to human resource practices:
a) seeks to identify human resource practices that benefit all organizations
b) claims that appropriate human resource practices depend upon the organization and its strategy
c) works best with a cost leadership strategy
d) is an individual company approach to human resource management
58. The view that human resource practices differ based upon an organization’s competitive business strategy:
a) is the universalistic approach
b) is consistent with the contingency approach
c) is the differentiation approach
d) is the only way human resource practices can be considered
59. Which of the following is NOT true about human resource bundles?
a) human resource bundles are human resource practices that are internally consistent and reinforce each other
b) there are human resource practices that bundle into a “control strategy”
c) there are human resource practices that bundle into a “commitment strategy”
d) human resource practices that are bundled are easy for competitors to simulate
60. Which of the following is NOT consistent with a human resource bundle supporting a control strategy?
a) strict work rules
b) limited formal training
c) employee career development
d) narrow job responsibilities
61. Which statement is NOT true about the commitment strategy?
a) it encourages high involvement
b) only companies with a differentiation strategy can benefit from this strategy
c) it is one that almost all companies can benefit from
d) under this strategy, a high quit rate reduces productivity
62. Which of the following is characteristic of organizations with an external labor orientation?
a) the organization seeks to buy talent
b) a primary goal is to identify employees who will have long careers with the organization
c) people are hired early in their careers
d) employees identify closely with the organization
63. Which of the following is NOT true of a human resource strategy that emphasizes hiring and retaining loyal employees who do whatever the company asks of them?
a) it is referred to as the Loyal Soldier HR strategy
b) employees are hired early in their careers and developed with extensive training
c) emphasis is on hiring employees who do not demand high wages
d) these types of organizations are frequently unionized
64. Which is NOT true of the Bargain Labor HR strategy?
a) it combines an external orientation with a cost leadership strategy
b) compensation includes long-term incentives and benefits
c) work is designed so that managers can tightly control employee efforts
d) there are no clear paths for promotion and advancement
65. An organization recruits and hires employees based upon their potential organizational fit and potential for developing expertise in a particular area. Which HR strategy is the organization most likely employing?
a) Bargain Labor HR strategy
b) Loyal Soldier HR strategy
c) Free Agent HR strategy
d) Committed Expert HR strategy
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