Consider the following scenario:
You are the recruiting manager for a new organization that is working on recruiting a manager for the services division. The vice president of the services division stresses to you, "This is a new department that requires a good manager who has the following skills: conceptual, communication, effectiveness, & interpersonal. I need someone who in experienced in planning, organizing, leading, & controlling a new service department to provide excellent customer service."
Based on her comments/expectations & your knowledge on management functions, behaviors, & skills, draft a document on the following:
A description of the type of chartacteristics & experience that you will look for in the candidate. Be specific & include the various management functions & roles that this individual must have experience with as well as the skills they must possess to be effective in the specific role of a manager for a new department within the service division. Make sure your description in not a job specification (tactical candidate requirements) list.
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