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As a business analyst you are consulted to assist management with this decision by analyzing the data on calls and processing times Simulation Models Assessment Tables A A Distribution of Incoming

As a business analyst, you are consulted to assist management with this decision by analyzing the data on calls and processing times.

Simulation Models Assessment Tables A

A: Distribution of Incoming Calls
Time Between Calls (Minutes) Probability
1 0.9
2 0.20
3 0.23
4 0.18
5 0.16
6 0.08
7 0.06


Simulation Models Assessment Tables B

B: Distribution of Service Times
Time to Process Customer Inquiries (Minutes) Probability
1 0.9
2 0.20
3 0.23
4 0.18
5 0.16
6 0.08
7 0.06
8 0.03

 

Things to consider to help with the analysis:

  1. Develop a simulation model to help analyze and investigate the problem.
  2. Define the problem. You will need to identify appropriate simulation mechanisms and software for analysis. Support your work with relevant graphs, tables, and/or outputs.
  3. Describe the model carefully, justifying the duration of the simulation, assumptions, and measures of performance. You will have to use verification and validation processes for checking model adequacy and performance.
  4. Offer recommendations to management of Columbia Paymer Air regarding the current reservation system.

Aug 10 2020 Read more Less More

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