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1. As a manager, you face the task of reversing cultural norms that currently favor low performance.

1. As a manager, you face the task of reversing cultural norms that currently favor low performance. How can you accomplish this task? What role do the surface elements of culture play in your plan? 2. How do cultural norms and values act as social information? What effects does this information have on organizational behavior? Why should managers take social information into account when designing jobs and structuring the organization? 3. Which of the OD interventions described in this chapter would you choose for each of the following situations: a person who understands his or her role in a group but cannot seem to get along with co-workers; a group of people who get along with one another but are less productive than expected; an organization suffering from poor internal communication; an organization unsure about its place in the broader business environment? 4. Why is it always important to evaluate the results of an OD intervention? What kinds of information should you collect and consider during an evaluation?

 

May 15 2020 View more View Less

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